Introduction
Welcome to PAK Invoice ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your business and personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our digital invoicing platform.
Information We Collect
To provide high-quality FBR-compliant invoicing services, we collect the following types of information:
- Business Identity: Company Name, NTN (National Tax Number), and GST Registration Number.
- Contact Information: Business address, email address, and phone number.
- Transactional Data: Invoice details including buyer information, product descriptions, HS codes, and tax calculations.
- Financial Documentation: Necessary data required for FBR API integration and compliance reporting.
How We Use Your Information
Your data is used strictly for the following purposes:
- Generating and managing professional digital invoices.
- Facilitating seamless integration with the Federal Board of Revenue (FBR) systems.
- Calculating accurate sales tax and withholding taxes based on Pakistani tax laws.
- Ensuring compliance with local business regulations and reporting requirements.
- Improving our platform's functionality and user experience.
Data Security & Storage
We implement robust technical and organizational measures to protect your data. This includes secure hosting, end-to-end encryption for API transmissions, and regular security audits. Your local database entries are secured via authenticated access protocols.
Refund & Cancellation
We strive for complete customer satisfaction. Our refund policy includes:
- Subscription Cancellation: You may cancel your subscription at any time through your account settings.
- Refund Requests: Refund requests for annual plans are considered within 15 days of purchase if the service has not been utilized for FBR submissions.
- Compliance Fees: Please note that any fees paid directly to governmental bodies (FBR) are non-refundable.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact our support team:
Email: support@pak-invoice.com
WhatsApp: +92 310 6222269